Guidelines for Sellers

Listing with Confidence

At Niveza, we aim to maintain a high standard of authenticity and trust across our platform. As a seller, you are responsible for providing accurate, honest, and complete information about the items you list.

Ensure your item descriptions are clear and detailed. Include information such as the item’s history, condition, and any notable features. Providing accurate details will increase buyer confidence and improve the likelihood of a successful sale.

Best Practices

  • Detailed Images: Use high-quality, well-lit images from multiple angles
  • Complete Measurements: Provide accurate dimensions and specifications
  • Condition Details: Highlight any wear, damage, or restoration efforts
  • Authentication: Include certificates of authenticity when available

High-quality photos play a crucial role in showcasing your items and building trust with potential buyers.

Lighting

Use natural or professional lighting to avoid shadows and distortions

Angles

Capture multiple angles and close-ups of important details

Background

Keep backgrounds clean and uncluttered to maintain focus on the item

Documentation

Include photos of original packaging and certificates when applicable

Setting the right price is key to attracting serious buyers. Research similar items in terms of condition, rarity, and market demand to set a competitive and fair price.

Pricing Considerations

  • Market Research: Study prices of similar items in comparable condition
  • Value Factors: Consider age, rarity, and condition when pricing
  • Competitive Edge: Keep prices competitive with other platforms
  • Negotiation Room: Allow reasonable margin for potential offers

As a seller, you are responsible for securely packing and shipping your items. Ensuring safe delivery is critical to maintaining a good reputation.

Packaging Requirements

  • Use protective materials (bubble wrap, padding)
  • Include relevant documentation and certificates
  • Ensure proper insurance coverage
  • Provide tracking information promptly

In the event of a return or dispute, Niveza will work with both parties to resolve the issue fairly.

Important Guidelines

  • Clearly state your return policy in item descriptions
  • Communicate promptly with buyers and support team
  • Provide all necessary documentation when requested
  • Note: Misrepresented items may result in account suspension

Need Assistance?

Our support team is here to help with any questions about the selling process.

Email: support@niveza.co.in

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