THE NIVEZA JEWELS
AUTHENTICITY PROMISE
OUR COMMITMENT TO MAKE A SAFE AND SECURE MARKETPLACE EXPERIENCE
At Niveza Jewels, we understand that the decision to purchase pre-owned jewelry, vintage watches over the internet can feel risky. These are significant purchases, and as a buyer, you need to have comfort that you are getting fair value for your money. Niveza Jewels therefore promises that if you are not fully satisfied with the authenticity of your purchase, Niveza Jewels will be here to help you and work with the seller of the item to clarify any confusion or misinterpretation.
Before an item goes live on the our marketplace, we are processing it through our system and looking for flags that could deem an item inauthentic. These flags include pricing, text in the description, and other details necessary to authenticate the item. We also monitor sellers to see if they have been flagged before or have sold products that were not up to quality. We filter these sellers out, but if you ever purchase anything that you deem to be inauthentic or not up to quality, contact us and we’ll help you with the seller.
To avoid any such transactions, we personally ship your item after verification to ensure you get what you have paid. If you are still unsatisfied with your item, please contact us and we will quickly try and find the best suited solution for you.
Niveza Jewels is a marketplace allowing owners of jewelry and watches to re-sell them to buyers. However, when necessary or advisable, Niveza Jewels cooperates fully with buyers to prevent counterfeiting. This assistance may include restricting or complete ban of sellers selling inauthentic or counterfeit items. All items appearing on the our site are the property of their respective owners.
Need assistance with your purchase?
Our team is ready to help with any questions about your order or our authentication process.